Return Policy

We're confident your pets will love our smarter water and treats and you will enjoy feeding them to your furry family member, but on the off-chance you don't, we're happy to take them back.

We can provide a full product cost refund (less any incurred shipping costs) within 30 days of purchase. Email us at to confirm our return address and an RMA number for your package. Please do not send products back before contacting us. We will not be able to accept them or issue a refund. 

Return postage is not included, but if you’d like a prepaid shipping label, we can issue one and deduct the cost from your refund. Before you ship, please record your personal tracking number or request a tracking receipt as we cannot issue a refund for lost items without proof of tracking.